Hosted, managed enterprise telephony for any size of organisation.
The drive towards innovation and improvement can be obstructed by legacy
systems, with telephony being one of the most complex and costly to replace.
Traditional telephony estates can be tough to manage and do not fit well with the growing demand for scalability and agility.
Business telephony has traditionally relied upon the purchase and deployment of on an on-premise telephone system (PBX). On-premise telephony not only attracts capital expenditure but also on-going costs such as support and upgrade charges. In addition, they invariably need separate ISDN phone lines, further increasing the running costs of an on-site solution.
By removing the requirement for an onsite PBX and offering handset rental, organisations can avoid the large upfront capital costs associated with traditional systems. Cloud telephony is hugely cost-efficient, with the bonus of predictable per user per month pricing, inclusive of all maintenance and upgrades. On-premise systems are often too inflexible, making it difficult to scale up, to provide high-grade support for home or remote workers, or to respond to changing business needs. In a disaster recovery scenario, such as loss of connectivity, on-premise telephony can be so compromised as to leave an organisation without business-critical communications. For organisations operating across multiple sites, having on-premise systems at every site is both extremely expensive and hard to manage efficiently. The endless round of moves, adds and changes, and the need to ensure availability across all locations can put huge pressure on businesses from both an operational and financial perspective.