Why 4ward

BT Openreach has given us an electronic gateway that links into their system. If you have a fault then you must phone us and not BT. We will then do a line test and if there is a fault then we will log it. Openreach will then assign an engineer to it that will come out and fix it in an Openreach van as normal.

You currently obtain your line rental from BT Retail. They obtain the line rental from BT Openreach and we also obtain the line rental from BT Openreach. We simply do a like for like transfer whom moves your line over to us with the same services that are currently on it e.g. caller display, etc

Has the pandemic exposed your business communications? Can your employees work productively from home using voice apps and web conferencing? Conduct remote business meetings without requiring apps? Service customer requests via website live chat? Future proof your business during the lockdown and beyond with 4ward Communications Unified Communications

It is Openreach who responds to line faults. They respond to faults from us in the same response time as they respond to faults from BT Retail. Ofcom, the regulatory body for telecommunications, regulates this. We have a quicker response time compare to BT retail because we don’t use a queuing system. Any faults move, or new installations are carried out by Openreach engineers as before so you received the benefit of saving money and the peace of mind knowing that you’re still on the BT network.

With the freedom of VoIP and the flexibility of a smartphone, mobile communications are no longer tied down by your cell phone company.

With a business VoIP app for Android or iOS, you can literally take your office extension with you anywhere. You can also transfer to colleagues without asking customers to call another number.

A business VoIP App will enable you to answer calls to your office phone extension via your smartphone device.

Imagine the cost savings on your company’s mobile phone costs.

With web conferencing you can hold live meetings, conferencing, presentations and training, online, via TCP/IP connections. Connecting to the conference is simply done by telephone or by making use of a computer’s speakers and microphone through a VoIP connection. Web conferencing can transform the way you communicate and collaborate within your company and enables you to offer next-level customer support.

Dedicated account .management.Flexibility.

Innovative and first to the market in launching new services.

Strictly Service driven.

Young player fast to respond to need of his customers.

Able to deliver outstanding value for money.

Provide excellent customer care.

Makes your organisation more effective, productive, and reduces the cost of running your business.

Demonstrate commitment to helping your business grow.

Tailored ~Solutions

Dedicated account .management.

Innovative and first to the market in launching new services.

Strictly Service driven.

Young player fast to respond to the need of his customers.

Able to deliver outstanding value for money.

Provide excellent customer care.

Innovative and first to the market in launching new services.

The regular newsletter informs customers of future plans and technology.

Strictly Service driven

Young player fast to respond to need of his customers

Flexibility

Monthly billing as standard.

Superb range of products available.

Billing supported by Itemized billing reports.

We are dominating with ‘bespoke data solutions’ on Multi Network unsteered SIMs.. CCTV, Transport, Healthcare, Education to name a few..

Dedicated APN on any network for segregation of your traffic from consumer traffic

4G upload/download speeds of >40MB/s that will be solid and will never be throttled when the network detects the SIM/connection is hugging the same mast

Any amount of data where we regularly have SIMs with 5 or even 15 TerraBytes

Fully managed connection with our own in-house support team

Any IP range including public static IP necessary for supporting VOIP

4G backup

True Multi Network unsteered SIMs

Any amount of data, any network, any number of SIMs, any pool size, any term, any IP, anywhere.

New technology – optimising business communications

Service level management –maintaining business continuity.

4ward’s capabilities extend from supply, installation, and maintenance of equipment, through to networked services, customised software packages, and integrated billing. We offer clients a total project management facility, and our enduring relationship with customers is a testament to 4ward’s rigorous attention to detail and responsiveness. Above all else, customers of 4ward can expect.

Quality, Professionalism,

Service,

Understanding, and Value

In every contact, 4ward seeks to exceed the expectation of the client. To achieve this all our employees work to the principles forming our Customer Charter. We also believe in nurturing business growth through the delivery of value to clients and the continual development of our service offer. It is this resulting culture of excellence and vision that makes 4ward a first-class business partner.

4ward looks forward to working with you.