Featureplus is an easy to use Voice over Internet Protocol (VoIP) telephony service enabling the user to make voice calls over a broadband connection. It offers reduced call costs and via an online web portal, access to numerous advanced calling features which can improve productivity and image. It offers the smaller SME high level PBX functionality with much reduced capital expenditure. All of the typical PBX intelligence is accessed through a web portal. This is far easier than having to learn how to program a phone system through a numeric keypad.

When you order the 4ward Featureplus service, we send you a simple plug and play smartbox. This is delivered fully configured, ready for use and can manage 2 CLIs (telephone numbers). Up to three featureplus smartboxes can be connected together to offer a maximum of 6 CLIs, enough for a typical smaller office. The smartboxes are connected to your existing broadband connection (4ward typically also supply this as part of a total package) and you can start making calls straightaway.

The web portal allows you to do much more than just make phone calls. You can have calls forwarded to your mobile (or any other number), you can set up a voicemail service and have
your messages emailed to you as WAV files. You can monitor calls made, calls received and missed calls all via a simple onscreen listing. You can also click to dial using your address book,
so rather than use the telephone handset, you simply double click a contact on the screen, and then pickup your handset and the call will be being dialled.

If you have several sites, the Featureplus service is ideal for you, as calls between Featureplus CLIs on your account are free. Another key benefit is that the 2 CLIs you can have configured into the box do not need to be specific to where the smartbox will be used. For example, if you are currently using a London number as a normal line rented from BT and are moving to Birmingham, you can migrate your London number onto the featureplus service, and your London number will still work in the new Birmingham site. This will work for both incoming calls and will be the presented number for outgoing calls. This feature also means that if you are not moving from London, but wish to give the appearance of also having a Birmingham office, you can have one of the two CLIs in the Featureplus smartbox as a Birmingham number. 4ward have a directory of millions of numbers for all areas of the UK to choose from.

key benefits

• Advanced PBX functionality for between 2 and 6 users without high capital expenditure.
• Free Featureplus to Featureplus calls for 4ward customers.
• You can simultaneously use the web and send emails using the broadband connection.
• Reduced Line Rental costs, one line rental can be shared by up to 6 users.
• 4ward Bundles include a broadband service, so everything you need is supplied.