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4ward Communications are able to offer a range of business telecom services with the aim of reducing existing overheads and simplifying billing, by grouping together existing services onto one simple monthly bill. Calls are transferred to 4ward in one of several ways, Carrier Pre Selection (CPS) being the preferred route. This involves 4ward asking BT to program the local exchange so that all calls made from your designated telephone numbers are automatically routed via 4ward. Other methods include programming the onsite telephone equipment (pbx least-cost-routing) or manual dialing for home-workers. In most instances CPS will be applied for and you will be notified in writing by BT or your existing alternative provider, confirming your request to move your service to 4ward. The method of connection will be agreed with you in advance of connection. Savings are offered on all call types whether local, national, international or to mobile phones. In addition, 4ward Communications are able through our agreement with BT Wholesale to move all of your line rentals onto the same account, with significant discounts on these too. This process is very similar to the CPS process in that BT will write to you confirming the lines are being moved. BT still maintains the network and a BT engineer will still visit if you ever have a line fault. The only change is that 4ward Communications will be billing you for the calls and lines on one simple monthly invoice and providing you with a single point of contact for any queries or faults. Key features Save money on calls and lines One bill for all key telecom services Personal customer service No need to dial pin codes No requirement to change numbers BT Select Services such as Divert, Call Waiting etc. will remain on the line |
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